AT&T in Fenton, MO Closed now

Reviews about AT&T

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  August 29, 2020, by Mike Clamors
  RUN RUN RUN FAR FAR AWAY. THERE IS RAMPANT FRAUD AT THIS FACILITY. SOMEONE AT THE STORE CHARGED OVER $1200 ON MY ACCOUNT WITHOUT ME KNOWING IT. I WAITED ON HOLD FOR SEVERAL HOURS TO TALK TO THE FRAUD DEPARTMENT (WHICH IS A JOKE). 1 HR AFTER "INVESTIGATING" THEY DENIED MY CLAIM. I ASKED THEM TO SHOW ME ONE SINGLE SIGNATURE, OR PROOF THAT I WAS IN THEIR STORE AND THEY COULDN'T. THEY SAID YOU DON'T HAVE TO SIGN ANYTHING EVEN WHEN PURCHASING PHONES WORTH SEVERAL HUNDREDS OF DOLLARS. NO WONDER ITS SO EASY FOR THEM TO FRAUDULENTLY BILL ANYONES ACCOUNT. EVEN THE GUY FROM THE FRAUD DEPARTMENT ADDMITTED THAT FRAUD WAS A HUGE ISSUE THEY WERE DEALING WITH AND THEY STILL DENIED MY CLAIM EVEN AFTER I ASKED FOR ONE SINGLE SHRED OF PROOF THAT I CONDUCTED THIS TRANSACTION. DONT GET SCAMMED. GO SOMEWHERE ELSE. ANYBODY IS BETTER THAN ATT. I AM SO LIVID THAT I AM TRAPPED AND CANT SWITCH COMPANIES NOW BECAUSE OF THIS BS. A COMPLAINT WAS ALSO FILES WITH THE BBB. I JUST WISH THERE WERE OTHER VENUES TO COMPLAIN IN I AM SO MAD.